Keep your Business safe

Back to base monitoring. What do you monitor?

Our 24/7 back to base monitoring service can report and act on:

• Security alarms
• Video surveillance
• Access control
• Life and safety (Medical alarms and personal trackers)
• Industrial plant signals

Why invest in business security?

One of the biggest threats to business performance isn't just theft — it's downtime. Following a security breach, the immediate tasks alone are significant: reporting the incident, assessing what's been stolen or damaged, lodging insurance claims, and checking that physical barriers are still intact. This pulls staff away from their normal roles, directly impacting productivity and profitability.

Investing in a proactive security solution — one that deters threats and monitors your premises in real time — is far more cost-effective than dealing with the aftermath of a breach.

How do you respond to an alarm?

It is important to establish a clear set of guidelines that deal with the various levels of threat to your business. As recommended by the Police, a business security assessment is an effective way to review the different layers of security required and then form an appropriate response to the situation. Our team of professionals can take you through this process and form a suitable action plan. We respond to various incidents according to the agreed plan, which may include contacting management, our security patrols, or the Police.

What is the best business security system?

While this is one of the most commonly searched questions in commercial security, the answer isn't tied to any single brand. In our experience, the most effective system is one that has been professionally installed, regularly tested, and actively monitored by trained security professionals.

Every business has different needs, which is why we tailor our solutions accordingly. We have a preferred brand for new installations, but we're equally happy to work with your existing setup and provide a reliable back-to-base monitoring service — so you're protected regardless of the equipment you already have in place.

What should I look for in a business security system?

Possibly the most important aspect in choosing a business security system is finding a company with experience. A company that has all the services that you require is also a must. Consider an Australian based business that is governed by Australian laws. We believe in supporting local business and Back2Base is family-owned, operating out of Queensland. A business registered with a professional association that governs standards is recommended. We are also a gold member of the Australian Security Industry Association.

What if my phone and internet service fail?

Phone lines and internet services can be disrupted. A good security system does not rely on unstable connections. We recommend customers install a Secure Wireless Alarm Transmitter with a fallback system to avoid having a single point of failure.